PORTFOLIO

Hello, I’m ​Ariel Utama

2024

LET ME TAKE YOU ON A

Journey

Meet Ariel

Ariel, a name that is commonly associated with the mermaid, swims in a ​different kind of ocean. Exploring the depths of creativity, she embraces ​the waves of inspiration that comes in its many forms. With a strong ​background in business management, Ariel combines her business ​acumen with creativity to bring ideas to life through visuals and words.

Featured

Featured

Featured

Indulge in a selection of my personal favorites for the month—

a carefully curated assortment of past projects that not only ​showcase my skills but also my passion for the art.

Person Holding a Glass of Cocktail with Lemon

My Work

In Office

A collection of work from my past professional experiences. From short videos to ​event posters to written articles, creativity takes on a myriad of shapes and sizes.

Arrow Right Line Icon

In My Room

In My Home

A collection of work made out of passion, inspired by my own personal interests ​which developed into products, digital art, and more.

In the Classroom

In My Home

A collection of work from my academic pursuits, taking learning by doing to the ​next level through works from user experience design to social media marketing.

In Office

The Art of Approachability: ​Silent G Co's Unique Blend of ​Professionalism and Fun

Designing Joy:

Crafting Vibrant Spaces ​with Flora Story

Nurturing Life: ​Conceptionpoint's Journey to ​Empower Women's Fertility

World-Class Learning: ​AcademyGlobal's Transformative ​Education Initatives

UTS x SXSW Sydney:

Bridging Academia and ​Innovation

Scented Stories: ​Alchemist's Journey to ​Bring Scent to Life

Creative Beauty Solutions: ​Rollover Reaction's Design-​Driven Approach

Visualizing Mental

Health Advocacy:

Diceritain's Design Journey

Introducing Silent G Co, a dynamic social media consultancy company that embodies a professional and modern ethos while ​incorporating a touch of whimsy to highlight its approachable nature. Through a blend of strategic expertise and innovative ​thinking, Silent G Co helps businesses navigate the ever-evolving landscape of social media with confidence and creativity.

BRANDING

Logo Design

Social Media

COLOUR PALETTE

Charcoal Black

#252525

Coffee Brown

#513F35

Forest Green

#1F4029

Sandy Cheeks

Bone White

#E8DBC5

#F9F8F2

FONT GUIDE

LOREM IPSUM

Dolor

SIT

Duis aute irure dolor in reprehenderit in voluptate velit ​esse cillum dolore eu fugiat nulla pariatur. Excepteur sint ​occaecat cupidatat non proident, sunt in culpa qui officia ​deserunt mollit anim id est laborum.

Aa

Aa

Aa

Agrandir Wide Bold

Noto Serif Display Italic

Proxima Nova

BACK TO IN OFFICE

A visionary funky furniture company that boldly breaks free from conventional norms to embrace the extraordinary. With a ​mission to celebrate individuality and creativity, Flora Story crafts pieces that are a vibrant playground of bold design, featuring ​eclectic decorations, textured materials, and an explosion of vibrant colors. Each creation is an expression of joy, designed to ​stand out and infuse spaces with a sense of vibrancy and personality.

BRANDING

LOGO DESIGN

CARD Design

COLOUR PALETTE

Fiery Pink

#E7236F

Purple Daze

#8059A1

Mustard

#E6BC42

Fairy Pink

#F3BBCC

Lime Juice

#BEC540

Sandy

#FEE7C8

FAVICON

BACK TO IN OFFICE

Conceptionpoint is a herbal supplements brand that aims to help women who are having issues ​conceiving. The business will be selling products online while at the same time, educating the ​community on matters relating to fertility. It is a space for women suffering from infertility to come and ​connect, learn, and purchase effective products.

BRANDING

Logo Design

Social Media

COLOUR PALETTE

Faded Green

#3E5B48

Li​me Green

#7F914D

Light Pink

#D89F9F

Dark Beige

Dusty Sand

#A68C7E

#DECDB9

FONT GUIDE

Lorem Ipsum

dolor sit amet, consectetur adipiscing elit

ed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Aa

Aa

Aa

LOVELO

Montserrat Bold

Montserrat

BACK TO IN OFFICE

AcademyGlobal, a trailblazer in the industry. with a footprint that spans over 20 countries across 5 ​continents, offering transformative learning experiences led by seasoned experts. Immersing individuals ​in a wealth of knowledge curated by faculty members boasting extensive backgrounds in senior ​management roles across commercial organisations and government agencies.

MARKETING STRATEGY

graphic design

Co​pywriting

MOTION GRAPHICS

GRAPHIC DESIGN

Event and Competition Posters

As a designer for the company, every poster is a fusion of creativity and strategic communication, designed to capture attention and spark ​curiosity. Whether promoting workshops, seminars, or conferences, each poster embodies the essence of transformative learning..

BLOG WRITING

Thought-Leadership Article

Delving into the intricacies of supply chain management, the ​article provides a comprehensive roadmap for aspiring ​professionals. Drawing from the expertise of our seasoned ​faculty, each step offers practical guidance and strategic ​insights to navigate the complexities of the field.

VIDEO EDITING

Informative Videos

Whether highlighting the achievements of our esteemed faculty or introducing the diverse participants of our competitions, each video ​captures the essence of transformative learning experiences. With compelling storytelling and engaging visuals, these videos underscore ​AcademyGlobal's commitment to excellence and innovation

MOTION GRAPHICS

Event Recap

As the creator of these captivating recaps, the focus is on delivering immersive storytelling that highlights the key moments and insights ​shared during our events. From workshops to conferences, each video serves as a visual journey, seamlessly blending informative content ​with engaging motion graphics to provide a comprehensive overview of the event's impact.

BACK TO IN OFFICE

UTS is one of the leading provider for tertiary education in Australia. In October 2023, UTS ​became the education partner for SXSW Sydney, SXSW is an event where technology, ​innovation, gaming, music, and screen sectors come together with culture.

CONTENT CREATION

VI​DEOGRAPHY

VI​DEO EDITING

MOTION GRAPHICS

Interactive Map

The motion graphic navigates viewers ​through the intricate layout of the event, ​highlighting key locations and immersive ​zones. From the bustling innovation hubs ​to the pulsating music stages, our graphic ​provides a seamless guide for attendees ​to explore and engage with the diverse ​offerings of SXSW Sydney.

VIDEOGRAPHY

VOX Pops

The development of videos showcasing direct engagement with the audience through a ​series of interviews. The process of developing these videos include immersing myself into ​student communities to shoot and edit student-based content.

01

Have you heard about ​SXSW Sydney?

02

What do you think robots ​will be like in 2050?

03

Describe SXSW in ​One Word

VIDEOGRAPHY

Informative Videos

A mixture of information and ​entertainment through graphics ​and text. The video is generated ​through the use of organic ​footage blended with subtle ​motion graphics, creating an easy-​to-follow infographic in motion.

CONTENT CREATION

Day In The Life

As a part of the campaign, I developed an employee-generated ​content surrounding my experience as an intern for UTS at the ​event. The content aims for a more personable effect to garner ​student interest towards future internships.

Content writing

ARTICLE

These articles are ​publications that were ​developed collaboratively ​to promote the SXSW ​Sydney event.

BACK TO IN OFFICE

Alchemist is a sister brand to one of Indonesia's makeup brand, Rollover Reaction. Alchemist focuses on ​selling fragrance, launching with four scents. From the enchanting allure of the first spritz to the lingering ​notes that captivate the senses, Alchemist's fragrances promise a journey of exploration and discovery. ​Prepare to be transported to realms of unparalleled aroma as each scent weaves its own narrative, inviting ​you to embrace the essence of luxury and self-expression.

BRANDING

CONTENT CREATION

Social Media

Content

Reigniting the Brand Story

Each bottle holds a narrative waiting to ​unfold, igniting the imagination and ​evoking a sense of luxury and ​individuality. Embark on a journey with ​Alchemist, where every spritz tells a ​story and every aroma becomes a part ​of your unique narrative.

Content

Scent Playlist

Much like curating the perfect playlist, ​Alchemist offers an array of scents, each ​akin to a melodic note in the symphony ​of life. Whether you seek a whimsical ​floral arrangement, an invigorating burst ​of citrus, or the warm embrace of exotic ​spices, Alchemist has a fragrance to suit ​every occasion and personality.

Content

A Scent of Belonging

Like a digital conversation that leads to self-discovery, Alchemist invites users to explore a spectrum of ​fragrances tailored to their unique tastes and preferences. Each question asked is a step closer to finding the ​scent that resonates deeply, creating a sense of belonging and connection with oneself.

BACK TO IN OFFICE

Say goodbye to beauty woes with Rollover Reaction's signature fuss-free approach, promising effortless glamour ​without the hassle. Delve into a world where versatility reigns supreme, as Rollover Reaction unveils a diverse array ​of products boasting multi-purpose qualities. From transformative lipsticks to all-in-one wonders, each creation ​embodies the brand's commitment to simplifying beauty routines while elevating your look to new heights.

VIDEO EDI​TING

pa​ckaging design

cAMPAIGN sTRATEGY

PROMOTION

Bundled Up Goodness

With the use of video editing and ​animation, the design dives into a ​whirlwind of color and vibrancy with ​the latest bundle package. This ​campaign is a celebration of all ​things fresh and playful, combining ​our signature fuss-free approach ​with an explosion of fruity hues.

PROMOTION

Look Good, Smell Good

In this groundbreaking campaign, it brings ​together the best of both worlds, allowing ​the audience to elevate your beauty routine ​while indulging in captivating scents. ​Partnering with Alchemist Fragrance, ​renowned for their olfactory mastery, ​Rollover Reaction curated a collection that ​not only enhances your appearance but also ​leaves a lasting impression with every spritz.

PACKAGING

Revamped Packaging

With an eye for innovation and customer ​satisfaction, Rollover Reaction unveils its latest ​packaging transformation. Infused with modern ​aesthetics and user-centric design, the new ​packaging reflects the brand's commitment to ​excellence and customer delight.

BACK TO IN OFFICE

Diceritain is the first integrated peer counselling application for students around Indonesia. The app is a preventive ​service that highlights the importance of the mental health of Indonesian students. The designs consist of ​informative, promotional, stories, and interactive feed posts and stories.

Co​ntent Writing

So​cial MEDIA

Il​lustration

ILLUSTRATION

Indy & Andy

These endearing personalities, ​meticulously crafted through ​illustrations, serve as the ​embodiment of Diceritain's mission ​to prioritise the mental health of ​Indonesian students. Through their ​relatable stories and interactions ​within the app's design, they offer a ​comforting presence and a beacon ​of hope to those navigating the ​challenges of student life.

CONTENT

Informative Content

Delve into Diceritain's array of informative content, meticulously curated to raise awareness ​and provide valuable insights into mental health for Indonesian students. From debunking ​myths surrounding mental illness to offering practical tips for self-care and stress ​management, the informative posts serve as a beacon of knowledge and support.

BACK TO IN OFFICE

In My Room

Spicy Pisces:

Where Fragrance and Music ​Converge in Sensory Symphony

Elevate Your Style:

Sol's Opulent Take on ​Eyewear Design

Mirroring Creativity:

The Art of Funky Frames

This visionary mock-up brand concept ignites the senses, weaving together the dynamic worlds of music and ​perfume. Conceived as a tribute to Olivia Rodrigo's electrifying talent, Spicy Pisces is poised to revolutionize the ​fragrance industry with its innovative approach. Each perfume in the range is meticulously named after lyrics from ​Olivia's iconic songs, infusing every spritz with the essence of her mesmerizing melodies.

PRODUCT DESIGN

branding

LOGO DESIGN

Illustration

COLOUR PALETTE

Hazy Pur​ple

#967BB6

Ma​uve Pink

#D090BF

Li​me Green

#D8E188

Du​sty Blue

#7097CD

Off Whi​te

#FEFEFA

content idea

BIRTHDAY BASH


Birthday bash is an event that will be held for the release ​of the product. The release will be treated as a 'birthday' ​date where the rundown of the event will be filled with ​cake-cutting, singing songs & party games.


Reference Video: https://vt.tiktok.com/ZSdCssKpY/?k=1


Brief: The event will be open for influencers as publicity ​will be needed to introduce the new product. The ​decoration of the event will resemble an actual birthday ​party with additional product placements of spicy pisces ​fragrances. In addition to the party games, each invited ​guest will also receive a goodie bag filled with one ​engraved perfume and extra goodies from Olivia herself.


content idea

LIVIES ARCADE


The theme of the pop-up will be arcade. The decorations will consist of ​claw machines, interactive games and a photo booth. The event is open to ​public and can be visited by anyone within the area of New York, Los ​Angeles, Toronto, Amsterdam & Paris. The name 'Livies' is taken from ​Olivia's fandom name, which she officially announced on Twitter.


Brief: The event will showcase the produce in an arcade. This will include ​having each guest one try on the claw machine to retrieve a clear ball with ​a paper inside stating that they have won the Spicy Pisces product. Other ​interactive areas include a photo-booth which includes the product as a ​prop for guests to use. As stated, the event is open to public and the ​decoration will make it instagrammable for every guest.

Informational

SPICY TALKS: The content ​will bring up multiple topics ​surrounding fragrance such ​as how to pick the right scent ​for you or where to apply ​fragrance. Occasionally, Olivia ​herself will answer these ​questions in a video format.

Organic

Symbolism: shots of scenery & ​props that relate to the scents ​released by the brand. Such ​posts would also add aesthetic ​value to the feed.

Campaign

Fan Event: Occasionally, there ​would be post to promote a certain ​event or marketing campaign that ​will be used to boost buyers of the ​product. As an example, the event ​from the previous slide is inserted ​here.

Organic

Edited Product ​Photographs

Organic

Polaroid / Film edited images

Interactive

Which Scent Are You?: an instagram ​story which includes a polling system ​with 4 different answers that the ​viewers can choose from. At the end, ​the viewer will be able to get their ​own results such as 'if you answer ​mostly As. you should drive 'De Javu'

Interactive

Scent & Style: an instagram story ​thread where there will be multiple ​slides which showcases different ​styles of clothing alongside the ​perfume that goes with it. At the end, ​the viewer can comment on which ​resonates the most with them.

SOCIAL MEDIA tile

From its bold typography to its vivid imagery, every pixel of the tile embodies the brand's fusion of music and fragrance. With each ​scroll, users are transported into a realm where melodies meet scents, inviting them to experience the magic of Spicy Pisces.

Introducing Sol: A Dazzling Vision of Luxury in Eyewear. Sol emerges as a captivating mock-up business concept, ​redefining the sunglasses industry with its opulent allure. Envisioned to embody the epitome of sophistication, Sol ​boasts a seamless blend of modernity and elegance. From sleek typefaces to cutting-edge designs, every aspect of ​the brand exudes a sense of luxury that transcends traditional boundaries.

PR​ODUCT DESIGN

branding

LOGO DESIGN

MARKETING STRATEGY

mood board

colour palette

Sunset Orange

#AE6430

Da​rk Cyan

#19393C

Sandy

#E6DFC6

Cyan

#2E6063

content idea

#SOLMATES

The campaign name is derived from the word ​'Soulmates' putting emphasis on the fact that this ​campaign can bring together all of your closest friends / ​family / spouse / others sharing the love for SOL.


Reference Video: https://vt.tiktok.com/ZSdCssKpY/?k=1


Brief: Using the sunglasses from Sol, creators will bring ​the sunglasses to a party/large gathering and take ​multiple photographs of different people using the ​glasses. This would be accompanied by simple editing ​and the audio on the reference video. The chosen ​creator will win a 'Solmate Special Bundle' & be featured ​on Sol's social media platforms.

content idea

#SOLOBOOTH

SOLOBOOTH is derived from the word 'photo booth'. ​However, since the trend will only involve one person, ​the word solo is inserted in addition to the fact that the ​brand name 'SOL' is included.


Brief: Using the sunglasses from Sol, the creator will ​snap 4 pictures as if they are in a photo booth and come ​up with 4 unique poses. The creator have the creative ​freedom to utilise any props or clothing that fit best ​alongside a creation a caption answering the question ​'when do you feel like your best self?'. This would be ​accompanied with the campaign hashtag #SoloBooth ​and the brand slogan #DiscoverTheNewYou. The ​chosen creator will win the newest collection from Sol & ​be featured on Sol's social media platforms.

Informational

SOL Guide: Which Glasses ​Shape My Face Best?: The ​content will include a graphic of ​different face shapes and ideal ​types of sunglasses to make ​sure you look your absolute best.

Organic

Lifestyle: shots of scenery & ​props that matches with the ​brand aesthetic. Helps lift the ​feed to be more natural and will ​be a good filler content.

Informational

Style Your SOL: A weekly episode ​where video content is made ​based on one of Sol's product. The ​model will film a 'get ready with ​me' style video where she would ​pick out outfit choices that match ​with the product.

Organic

EdIted Product ​Photographs

Organic

Behind the Scenes

Informational

Plan Your Next Vacation with Sol!: ​an instagram story which includes a ​'this or that' poll to boost interactivity ​with the audience while still soft-​selling the product.

Interactive

Make your Own Sunglasses: an ​instagram story which includes a ​polling system where each top vote ​would be chosen for the next story. At ​the end, a new sunglasses prototype ​will be made and potentially produced ​for future release based on viewer ​popularity.

SOCIAL MEDIA tile

Step into the world of luxury eyewear with Sol's captivating social media tile, meticulously designed to mesmerize and ​entice. Each pixel of this digital masterpiece reflects Sol's commitment to sophistication and trendsetting style. From its ​opulent color palette to its sleek typography, the tile embodies the brand's ethos of modern elegance.

BACK TO CONTENT PAGE

Step into a world of whimsy and wonder with this innovative mock-up business concept, redefining the art of ​mirrors. Funky Frames doesn't just reflect images; it reflects personality, creativity, and individuality. Our mirrors ​aren't just functional pieces; they're vibrant works of art, bursting with color, character, and charm. From quirky ​shapes to bold hues, each frame is meticulously crafted to add a touch of eccentricity to any space.

CA​RD DESIGN

branding

LOGO DESIGN

MARKETING STRATEGY

COLOUR PALETTE

Jade Green

#30725C

Co​tton Candy

#DA85B6

Dusty Purple

#8F84AB

Charcoal

#242526

Light Sand

#F6EDE2

PACKAGING

BOX DESIGN

Dive into a realm of creativity and color with our ​innovative box designs, meticulously crafted to ​mirror the vibrancy of our frames. Each package is ​more than just a container; it's a journey into the ​whimsical world of Funky Frames. From eye-​catching patterns to playful typography, every detail ​is thoughtfully curated to delight and surprise.

content idea

#OneOfAKind

Funky Frames sell mirrors that are unique and distinct to ​an individual's taste & characteristics. The idea of this ​campaign is to align the unique products with unique ​individuals who each have their own story.


Reference Video: https://vt.tiktok.com/ZSdCssKpY/?k=1


Brief: People who have purchased a mirror from funky ​frames must take a mirror selfie and post it online on a ​story thread entitled '#OneOfAKind'. The story thread is ​the new feature on Instagram where users can add their ​photo into a collaborative album. The mirror selfie must be ​accompanied by a post-it/writing on the mirror with ​motivational words. The campaign aims to not only boost ​sales but also boost the brand image to promote ​confidence by loving all your quirks.


content idea

Project Memories

Funky Frames want to showcase their products in ​association with making memories. Therefore, putting ​large mirrors in public settings will help capture real=life ​memories that people are experiencing.


Brief: The product placements in prime locations such as ​in the street, shopping centres, and many other locations ​will encourage the public to visit the mirrors to take a ​picture. In each mirror there will be a QR code which ​directs people to information about the campaign and ​Funky Frame's social media site. The aim of the campaign ​is for random people to post pictures on their stories/feed ​with the hashtag #ProjectMemoriesWithFF.

Informational

FUNKY DEALS: Every week ​there will be a new promotion ​for either a giveaway/discount ​on certain products.

Organic

Submitted Buyer Photographs: ​Reposting images that buyers ​have posted on their personal ​instagram with proper permission ​to share. Involve the community in ​the brand aesthetic. .

Campaign

Project Memories: As introduced in ​the previous slide, Funky Frames will ​undergo a project of putting product ​placements around Sydney, ​Australia. This project encourages ​people to take pictures in the mirrors ​produced by Funky Frames.

Organic

Organic

EdIted Product Photographs

Quotes

Instagram Reel

Get Ready With Me: Indirect promotion ​by utilising the product placement ​strategy in a get ready with me video. An ​influencer will do her makeup in front of a ​funky frame mirror.

Interactive

Frame It!: an instagram story challenge ​where there will be a blank template of ​a rectanglular frame. Viewers are ​encouraged to join in on the challenge ​to create a design around the frame ​which best represents their style.

SOCIAL MEDIA tile

Immerse yourself in the eclectic world of Funky Frames with our captivating social media tile, meticulously designed to ignite curiosity ​and spark joy. Each pixel of this digital masterpiece reflects the brand's commitment to vibrant creativity and individual expression. ​From bold colors to whimsical patterns, our tile invites viewers on a visual journey through the kaleidoscope of Funky Frames' designs.

BACK TO CONTENT PAGE

In The Classroom

Enactus UTS

Amplifying Community ​Engagement and Social Impact

UTS WiB

Fostering Empowerment in the ​Student Community

Revolutionising Accessibility ​Redefining Uber Assist for ​Inclusive Transportation

Building Bridges

Facilitating Student Connections ​Through Outspeak

Enactus UTS is the University of Technology Sydney counterpart of Enactus Australia.Enactus UTS has branched ​out and expanded community engagement through increased events within the student space and increased ​marketing within our existing social media channels.

Gr​aphic design

video editing

COPYWRITING

SOCIAL MEDIA tile

Step into the vibrant world of Enactus UTS with our captivating social media tile, meticulously crafted to engage and inspire. Each pixel ​of this digital masterpiece reflects our commitment to community engagement and social impact. From dynamic visuals to compelling ​messaging, our tile invites viewers to join us on a journey of empowerment and change.

VIDEO EDITING

Interactive Content

Dive into the heart of Enactus UTS with our immersive interactive video content, meticulously crafted to showcase the ​diverse talents and passions of our internal team members. Through innovative storytelling and engaging visuals, we ​invite you to explore the vibrant personalities and dynamic roles within our society. From passionate project managers to ​creative marketers, each team member's journey is a testament to our collective dedication to community impact.

COPYWRITING

The exam season is coming soon and we are here to help you get ​through it 👍🏼✨


Join our online workshop where you will get the best ways to ​navigate stress and anxiety during the exam period from our friends ​at GROW Australia! 🤩


GROW is a national, community-based organisation that has helped ​thousands of Australians with their recovery from mental ill-health ​through a unique program of mutual support and personal ​development. 👐🏻💫


✅ Register now by clicking on the link below:

https://forms.gle/mR3tVvGGNDj9Bu8v5

COPYWRITING

✨ Come to the ENACTUS UTS BAKE SALE & CHARI-TEA STALL ✨


Not only are we selling sweets, we are also donating a portion of our ​proceeds to the GIVIT Flood Appeal ☺️


✅ The money raised used to purchase essential items for people ​affected by floods in Queensland and New South Wales. Find out ​more here: https://www.givit.org.au/donate-funds


We’ll be open on the 18th of May from 12PM-4PM Come visit our stall ​at Alumni Green 🤩 All payments are CASHLESS!


UTS Women in Business (WiB) is a student society that has the aim of challenging and empowering a dynamic ​community of inspired, and proactive women, and men through business exposure and experience. I helped ​develop and design content to be published to the student community.

Gr​aphic design

video editing

COPYWRITING

video editing

#BreakTheBias

Dive into a celebration of diversity, inclusivity, and ​empowerment as the video spotlights thought-​provoking discussions, inspiring keynote speakers, and ​impactful initiatives aimed at challenging stereotypes ​and fostering a more inclusive business community. ​Through dynamic visuals, the video captures the ​essence of this empowering event, inviting viewers to ​join us in our mission to create a more equitable and ​diverse future in the world of business.

NEWSLETTER

Discover the power of empowerment with the UTS Women in Business (WiB) newsletter, meticulously crafted to inspire ​and inform our dynamic community of aspiring leaders. As a contributor to the development and design of this ​publication, the publication aimed to provide valuable insights, resources, and opportunities to our members.

COPYWRITING

There is no brand as exclusive as YOU! And it’s time you ​learn how to market yourself 👈


🗣 Come along to the ‘UTS Women in Business Personal ​Branding Workshop’ on April 28th at 7PM, where our ​special guest Carlii Lyon wants to help you refine your ​personal brand and manage your reputation


Carlii is an internationally sought after personal branding ​coach who has worked with the likes of Miranda Kerr and ​is giving you insight to her secret 👩🏻‍💼


We can’t wait to see you!


✅ Register your interests via. the link below:

https://forms.gle/aeB63Sdotfgo7JYA9


COPYWRITING

Introducing: WIB FEATURE ✨


This week's #WCE is Melanie Perkins


This series highlights the achievement of women who have ​made incredible breakthroughs in their industry! 🤩


Melanie Perkins @melaniecanva is the CEO of a design ​software company, Canva @canva. The company currently ​has around 30 million active users across 190 countries! ​Her determination and perseverance is what

made her the woman she is today 👸🏻


✅ Excited for the next WIB Feature? Follow us so you ​don't miss out on future content!


This university project is an individual assessment that received the ​highest mark across the entire cohort. Accessibility plays a crucial role ​within the realm of transportation. A combination of primary and ​secondary research will unveil shortcomings in the Uber Assist system. ​The project's objective is to delve deeply into the customer profile and ​formulate a solution rooted in the identified problem.

US​ER JOURNEY

PR​OTOTYPING

DESIGN THINKING

The Problem

Uber Assist faces significant challenges in adequately serving riders with health conditions or impairments, including ​physical disabilities, visual or hearing impairments, pregnancy, illness, and elderly passengers. The service suffers from ​insufficient data collection, resulting in poor individualisation of services, and lacks differentiated features to address the ​extra safety measures needed during pick-up and drop-off. Additionally, drivers lack proper training and specialised ​knowledge to assist passengers effectively, both in terms of understanding various health conditions or impairments and ​providing necessary physical assistance.

The Process

Observation

Immerse myself into the service through seeking ​public opinion across public forums such as ​Reddit and Quora.


Immersion

Develop connections with my personal ​experience utilising the service with a leg injury ​to uncover issues from a rider’s perspective.


Conversation

Conducting primary research through ​interviewing key stakeholders who are affected ​by the service.


Customer Persona

Developing an ideal persona for the service ​based on the results of observation, ​immersion, and conversation.


Empathy Map

Diving deeper into the persona through ​analysing their emotional reactions in relation ​to their wants and needs.


Customer Journey

Understanding the service by picking a part ​the process in which a rider go through, ​identifying potential opportunity gaps.


HMW redesign the UberAssist experience for riders of all types of health ​condition/impairments to feel positively supported in their efforts to travel with ​special services that are specifically curated to ensure safety and efficiency?

The Solution

Implement Service Innovation to the UberAssist Platform by Revamping its User Interface with Features and ​Processes that Better Accommodate Riders with Health Conditions or Impairments

Individualised Experience ​that is inclusive to all health ​conditions/impairments

Elevated safety processes ​that goes beyond the ​normal Uber Service

Consistency in support ​services from drivers to ​reduce travel anxiety

A new separate ​interface for ​Uber Assist

The Uber Assist interface will have a separate sign up section that will allow users ​to have more specifications regarding the health condition/impairment. There will ​be a waiting period between approval and signing up due to extra attention that ​needs to be given to medical evidences.

For first users, a ​short introduction ​page will appear.

Riders can ​adjust in-ride ​specifications

The map will include ​marks for safe zones ​and waiting zones

Communication will ​be inclusive to ​everyone

A more comprehensive review system ​will be provided at the end of every ride ​to ensure that the driver remains ​certified to handle assist riders.

The driver module will be introduced in ​order to better prepare the drivers to benefit ​riders with health conditions/impairments.

The content showcased on the site will cover ​key highlights of research and results.


For further detail, check out the full report.

OUTSPEAK

Outspeak is a collaborative project that received a final high distinction ​mark and is appointed as a finalist in the Innovation Lab competition. ​When describing your university experience, the social scene usually ​plays a huge role in your experience. With this project, our team aims to ​enhance the UTS student communication and engagement experience. ​Making new friends and developing meaningful connections is difficult ​and our goal is to make that transition process smoother.

USER JOURNEY

PROTOTYPING

DESIGN THINKING

The Problem

Navigating university platforms poses challenges for both on shore and off shore students, who encounter communication ​difficulties and struggle with platform navigation. Lecturers and tutors also face obstacles in managing communication ​across multiple platforms, leading to missed announcements. An all-inclusive application is needed to address these ​issues, providing a seamless solution for students and faculty to interact and engage effectively within the university ​community.

The Process

Journey Map

Detailed milestones within a ​student’s journey of being ​admitted to UTS. Highlighting the ​complicated processes of being ​exposed to different platforms.

Empathy Map

Putting ourselves in the shoes of a ​new student, navigating their way ​into university life and being faced ​with confusion and frustration.

Persona

Highlighting a character that ​pinpoints key issues in the ​areas of limited social life ​and timely updates on ​important subject matters.

How might we redesign the student experience for both online and offline students ​to encourage and develop better lifelong social connections with other students?


The Solution

All-Inclusive university one-stop student based platform that attends to the needs and wants of all students.



First UTS central communication ​platform that allows everyone to ​feel connected within the UTS ​community

Enhancing the social experience ​through a platform that aims to ​connect individuals to build long- ​term connections with others.

The presence of innovative ​features such as messaging, ​posting, planning and practicability

all in one app.

Prototype

Feature Highlights

  • Messaging & Chat Groups
  • News Feed & Monitor Activities ​Posting (Video / Photos / Discussion) ​Event Calendar
  • Customisable Profile
  • UTS Bridge


The content showcased on the site will cover ​key highlights of research and results.


For further detail, check out the full report.

Let’s Work ​Together

Email

ar​ielamorett@gmail.com

Linkedin

https://www.linkedin.com/in/ariel-amoretta-utama/

UPWORK

Ariel A.